On July 16, AIA launched its Personal Medical Case Management Service (Song Hanh Y Te) in Vietnam along with global healthcare services provider Medix Group to support customers suffering from cancer and other illnesses. When diagnosed with a serious or complex condition, AIA customers will be supported by a dedicated Medix case team, who will provide consultations with doctors, nurses, coordinators, and medical interpreters from diagnosis to treatment until full recovery. The supporting period has a minimum period of 3 months and more if necessary.
Similar services help patients around the world not only obtain the correct diagnosis and optimize treatments, but also minimize unnecessary medical care and avoid complications. They help to save time, optimize their treatment plan, and reduce stress for customers. The service will elevate health coverage to a new level in Vietnam. The goal is to guide customers through the entire process of diagnosis and treatment of their medical condition, provide access to the world’s leading experts and ensure they receive the most professional and appropriate treatment.