In December 2020, the Singapore government launched a new initiative called the Job Redesign Place and Train Program for Retail Industry to help retailers build a future-ready and productive workforce in response to today’s growing digital economy.
The program aims to help retailers innovate and adopt technology to overcome disruption and meet evolving customer needs, as they increasingly seek shopping experiences that transit seamlessly, from offline to online, and vice versa. It will enable retailers to relook job scopes and equip employees with the right skills. The program is open to all retail companies who are keen to become manpower-lean and to create quality jobs and meaningful careers for their workforce through job redesign.
It helps retailers go through three phases of job redesign:
- Diagnose – Identify problem areas and define the job redesign plan;
- Redesign – Select job redesign solution and create implementation and communications plans;
- Implement – Deploy solution and measure outcomes.
The Job Redesign Framework for Retail includes comprehensive self-help resources to kickstart retailers’ job resign projects, covering templates to implement job redesign, recommended pre-fitted solutions and access to resources including funding and professional services for job redesign.
(Sources: Workforce Singapore; Channel NewsAsia)