DoctorOnCall Partners with Insurance Companies to Expand Malaysia’s Digital Healthcare Services

Mar 2021

Malaysia’s largest digital healthcare platform, DoctorOnCall, is partnering with two of the major insurance companies in the country — namely Great Eastern Life Malaysia and Great Eastern Takaful Berhad — to add telemedicine as an optional benefit in the companies’ suite of healthcare products for its clients.

Through the partnership, the companies’ clients can seek medical advice from a general practitioner and purchase medication through prescription online with free delivery. They are also able to book an appointment with a specialist for online or in-clinic consultation, as well as book a slot for home screening services such as COVID-19 tests and general health screenings, among others.

The platform was founded in 2016 and has become the country’s leading digital health platform with two million users. Among the services it provides are virtual consultations, online pharmacy, medication delivery, and specialist booking services. DoctorOnCall has been partnering with relevant healthcare stakeholders to improve telemedicine in Malaysia and become a leader in digital health. In 2020, it signed an agreement with telecommunication company Celcom, in addition to establishing partnerships with major insurance companies including Prudential, Zurich, and Allianz. It also formed partnerships with private hospitals such as Thomson Hospital Kota Damansara and Columbia Asia Hospitals.

(Sources: Healthcare Global Magazine)